Napier Management Services Limited (Fordingbridge)

We have you covered 01.09.2021 Many leaseholders are not aware of the extent of work that takes place behind their service charge and management fee. We have created an illustration below listing the various works that are undertaken on our blocks and estates. Napier Property Management Services Limited is an established, professional and friendly property management business that covers all management aspects of small to large properties in Bournemouth, Southampton and throughout Hampshire, Dorset and Wiltshire.Established since 1994 Napier is an ARMA Q accredited member (The Association of Residential Managing Agents - www.arma.org.uk). Napier Property Management Services Ltd is an established, professional and friendly property management business that covers all management aspects of small to large properties in Bournemouth, Southampton and throughout Hampshire, Dorset and Wiltshire.

Hayley Paterson
1 Star
If you are thinking of using this company for a management service for flats - DO NOT, find another company with better reviews, that's also heard of good customer service. When you need their assistance for a simple insurance claim on the building maintenance insurance, they are beyond appalling. It's taken 16 weeks since it was initially reported to Napier and still I've seen no progress and have had to live in a flat that has yet to be fixed. They consistently fail to keep you updated and you end up constantly chasing them because communication seems a foreign concept for them. Nothing has been simple, it's been very stressful and nothing has been sorted. Don't use them under any circumstances.
Monday 1st March 2021

Gail Drysdale
5 Star
2022, hard working, imperfect, knowledgeable agents. Note: I am an employee.
Wednesday 9th March 2022

Garth Kennedy
1 Star
I had the most unfortunate experience of owning a flat managed by Napier, total and utter incompetence throughout the relationship. Charged thousands of pounds a year for work that was never carried out (cleaner that hadn't visited the property in years, gardening - wasn't a garden there etc). Once refusing to replace doors lock after a burglary and left a vulnerable female concerned for her own welfare. All the way through any interaction they were consistently uncompassionate unhelpful and utterly belligerent to the customers needs. I am so lucky I no longer have the misfortune to have to deal with them anymore... I pray no one ever has to go through what i did with this company. HORRIFIC
Monday 7th December 2020

Tech Queries
1 Star
If there is an option for zero stars, that would be the most appropriate for these clowns..take ages to sort out problems and charge an arm and a leg. The property manager can never be reached on the phone and never returns your calls, but has the time to post on Google reviews about how good her company is...that just shows how pathetic these people are. One problem for example is unused bikes in the shared bike store which they have been supposedly have meant to clear out 3 months ago and two letters later, still nothing done ...lots of other problems to add, but in a nutshell, avoid these jokers at all costs!
Monday 2nd November 2020

Carole Holiday
5 Star
As a Board member of an apartment block managed by Napier I have always found them to be knowledgeable and ready to give good advice at any time. The staff are pleasant and efficient and go out of their way to be helpful. Having dealt with other Management agencies in the past I'm delighted we are now with Napier.
Wednesday 29th May 2019